安大略诚招客户支持/客户关系专员
WESTERN POST
如果您有追求卓越的热情、对细节和组织的关注,那么我们有一份合适的工作,可以让您实现良好的工作/生活平衡。 我们拥有强大的团队文化,将为您提供培训和资源,让您在自己的岗位上蓬勃发展。
客户支持/客户关系专员
工作内容
-指导和处理客户的订单,并提供查询等对应帮助
-通过电话,电子邮件以及线上聊天等方式与客户沟通,并于团队内部各个区域进行协调
- 认真归档,熟悉支持在线应用程序,操作系统
-快速学习,协调并寻找最佳的解决方案
职位要求
-有一年相关经验者优先
-有仓库/物流相关行业经验者优先
-良好的沟通,写作技能
不支持远程办公
公司福利
-健康保险
-牙科保险
-视力保险
-人寿保险
-带薪假期/带薪病假/带薪节假日
-401k退休计划
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An opportunity has arisen for a friendly, outgoing and organized person to join WESTERN POST (US)
If you have a passion to deliver excellence, an eye for detail and organization and a strong self-motivated work ethic, we have a rewarding job that allows you a good work/life balance. We have a strong Team Culture and will offer training and resources for you to flourish in your role.
General Responsibilities
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Solve customer problems and find best possible solutions.
Provide knowledgeable answers to questions about products, pricing and availability.
Respond to shipping inquiries and answer order status questions.
Job Qualifications
Education: Associate Degree preferred
Experience: one year relater experience preferred
Other languages are advantages.
Skills
Good communication skills; writing and speaking. Other languages are advantages. Good personality and positive interpersonal skills required. Good computer skills.
Benefits: Dental insurance, Health insurance, Life insurance, Vision insurance, Paid time off,Retirement plan
最近编辑时间: 2023-01-17